How to calculate net promoter score in tableau with zero mistake
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(5 days ago) then, you calculate your net promoter score by subtracting the % of detractors from the % of the promoters: Get results from 6 engines at once 18% answered 6 or below.
To calculate your net promoter score, subtract the percentage of detractors from the percentage of promoters.
Net promoter score (weighted) calculatedfield: Divide this by the sum of. The importance of the net promoter score is that it gives you insights into your customer loyalty spectrum. The net promoter score is a simple and useful methodology for tracking customer satisfaction.