How to work out net promoter score with different angle
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Ad request a call today to learn how myzone could help your members thrive. To get the percentage, take the group total and divide it by the total number of survey responses. Learn how to get started today.
And trust me it is no rocket science!
Net promoter score (nps) is based on the number of survey respondents who say they are likely to recommend a product or service, versus the number who say they are unlikely to. Ad request a call today to learn how myzone could help your members thrive. The net promoter score equation is a simple bit of subtraction: The second asks employees more than just a single question and produces an average figure.